Once they are done, they click the Stop Record button. At any point during this process, they can press the Add Comment button to highlight a problem area and add comments. They would then begin going through the steps that took them towards their question or problem. To begin creating their documentation, the user would press the Start Record button. This feature enables the collection of the actions performed by a user while encountering a crash or running through the things they are trying to do, so that we as Consultants, Developers, Support Technicians & Admins can figure out what exactly is going south. Unfortunately, there is no equivalent Microsoft provided program available for Windows Vista, Windows XP, or other Microsoft operating systems prior to Windows 7. Problem Steps Recorder (PSR.exe), is shipping on all builds of Windows 7, Windows 8, Windows 8.1, Windows 8.1.1, Windows Server 2008 R2, Windows Server 2012 & Windows Server 2012 R2.

I’m re-introducing the Windows PSR (Problems Steps Recorder) as one of those cool tools we come across, get distracted, forget about, and then come back to as “wow that’s hot”.

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